• High school graduate, 2-year associate degree preferred.
  • Excellent telephone skills and computer knowledge with proficiency in database Management and word processing.
  • Demonstrated proficiency composing written communications.
  • High energy level, comfortable performing multifaceted projects in conjunction with day to-day activities.
  • Resourceful, well organized, highly dependable, efficient and detail oriented.
  • 3-5 years’ previous job experience with customer service or sales support experience


  • Maintain cooperative working relationships with all employees.
  • Demonstrate ability to tactfully handle difficult situations with customers.
  • Perform all duties in an independent manner with a minimum of supervision.
  • Recognize and perform duties which need to be performed although not directly assigned – assisting others as needed.
  • Report to work timely and punctually, early when situations dictate or staying late when necessary.
  • Complete obligations, reports and work when promised or required to be done.
  • Perform all other duties as may be assigned by the President from time to time.